Privacy
Policy

1. Data Controller

The data controller for your personal data is:

2. Personal Data Collected

We only collect data that you voluntarily provide to us in the following cases:

• Contact form — first name, last name, email address, phone number (optional), and the content of your message.
• Quote form — information about your project (service type, estimated budget, description of needs) along with your contact details.
• Newsletter — email address, used to send you our news and digital tips.
• Browsing data — IP address, browser type, pages visited and session duration, collected automatically for statistical analysis purposes.

3. Purposes of Processing

Your data is processed for the following purposes:

• Responding to your contact, information or quote requests.
• Sending you our newsletter (only with your explicit consent).
• Improving our website and services through anonymised browsing statistics.
• Complying with our legal and accounting obligations when we enter into a contract.

4. Legal Basis

In accordance with Moroccan law 09-08 on the protection of individuals with regard to the processing of personal data, our processing is based on:

• Your consent — for sending the newsletter and using non-essential cookies.
• Performance of a contract — to respond to your quote requests and manage our services.
• Our legitimate interest — to improve our site and ensure the security of our systems.

5. Retention Period

• Contact and quote data — kept for 3 years from our last exchange.
• Newsletter — until you unsubscribe, which you can do at any time via the link at the bottom of each email.
• Accounting and contractual data — kept for 10 years in accordance with legal obligations.
• Browsing logs — anonymised and kept for a maximum of 13 months.

6. Data Sharing

We do not sell or rent your personal data to third parties. Your data may be shared with:

• Our technical service providers (hosting, emailing tool, analytics), bound by strict confidentiality clauses.
• Competent authorities, only when legally required.

We ensure that any transfer of data outside Morocco is carried out with appropriate protection guarantees.

7. Cookies

Our site uses cookies to ensure its proper functioning and analyse its audience. Here are the types of cookies used:

• Essential cookies — necessary for the site to function (session, preferences). They do not require your consent.
• Analytics cookies — used to measure audience and improve the experience (e.g. Google Analytics in anonymised mode).

You can configure your browser to refuse all or some cookies. Disabling analytics cookies does not affect your browsing.

8. Your Rights

In accordance with law 09-08, you have the following rights over your personal data:

• Right of access — obtain a copy of the data we hold about you.
• Right of rectification — correct inaccurate or incomplete data.
• Right to erasure — request the deletion of your data, subject to our legal obligations.
• Right to object — object to the processing of your data, in particular for prospecting purposes.
• Right to restriction — request the temporary suspension of processing of your data.
• Right to withdraw consent — at any time for processing based on your consent (newsletter, cookies).

To exercise any of these rights, contact us at contact@webproducts.ma. We will respond within a maximum of 30 days.

In case of disagreement, you may lodge a complaint with the National Commission for the Control of Personal Data Protection (CNDP) of Morocco.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. Our communications are encrypted via HTTPS (TLS).

In the event of a data breach likely to create a risk to your rights and freedoms, we are committed to informing you as soon as possible.

10. Changes to This Policy

We reserve the right to update this privacy policy at any time. The date of the last update appears at the top of this page. In the event of a substantial change, we will notify you by email if you are subscribed to our newsletter.

We invite you to regularly consult this page to stay informed of our data protection practices.